1. Introduction
SmartSpray Tech Private Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, platform, and mobile applications.
2. Information We Collect
We collect data that helps operate and improve the services you use, including:
- Account information: registration details, email address, phone number, organization, and login credentials.
- Usage data: platform interactions, drone mission records, spray schedules, task status, and dashboard activity.
- Location data: GPS coordinates and field tracking from devices and drones when you use mapping, monitoring, or compliance features.
- Device data: device model, operating system, browser type, and app version.
3. How We Use Your Information
We use your information to:
- provide, maintain, and improve our services;
- deliver accurate flight tracking, resource planning, and agronomic reports;
- authenticate users and secure accounts;
- respond to support requests and communicate important updates;
- comply with legal obligations and regulatory requirements.
4. Location and Mobile Data
When you use our mobile applications or field-mapping features, we may collect location data to provide real-time tracking, verify service coverage, and support farm boundary accuracy. This data is collected only when you grant location permissions through your device settings.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information only in the following cases:
- with service providers and partners who assist us in delivering our services;
- when required by law, regulation, legal process, or government request;
- with your consent or at your direction;
- to protect the rights, property, or safety of SmartSpray, our users, or others.
6. Security
We maintain physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, loss, alteration, or disclosure. While we strive to protect your data, no system can guarantee absolute security.
7. Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. To update your information or exercise your rights, contact us at support@smartspray.in.
9. Children
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on this page, and the effective date will be revised accordingly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@smartspray.in.